Return & Refund Policy
At MRS. MEYER'S, we aim to ensure your satisfaction with every purchase made from our store. This policy outlines how we handle returns, refunds, and cancellations for orders shipped within the United States.
Return Eligibility and Timeframe
You may request to return items within 14 days of receiving your order. To qualify for a return, items must meet all of the following conditions:
- Be unused and in their original condition
- Be returned with the original packaging whenever possible
How to Initiate a Return
To start a return, please email us at a01028125588@gmail.com with your order number, the specific item you wish to return, and the reason for your request. Do not ship your items back before receiving explicit instructions from us on how to proceed.
Returns for Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or with incorrect items, contact MRS. MEYER'S promptly with photos of the product and your order details. We will assess the issue and guide you through the appropriate resolution.
Return Shipping Responsibility
- Customers must cover return shipping costs unless the item is defective, damaged, or incorrect.
- In cases of defective, damaged, or incorrect items, MRS. MEYER'S will provide instructions for return shipping at no cost to you.
Refund Processing
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
Approved refunds are typically processed within 5-10 business days and issued to the original payment method used. Please be aware that your bank or payment provider may require additional time to reflect the refund in your account.
Order Cancellation
If you wish to cancel an order, contact us within 24 hours of placing it. After this 24-hour window, cancellation requests may no longer be honored if your order has already been processed or shipped.
Contact Us
For any questions related to returns, refunds, or cancellations, please reach out to us directly at a01028125588@gmail.com.